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Privacy Policy
Last Updated: October 22, 2025
This Privacy Policy explains how Exteriors Today (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit https://exteriorstodayfl.com/ (the “Site”) and interact with our online forms and communications. This policy applies only to information collected through the Site and our related online channels linked to this policy.
1) Information We Collect
Information you provide
- Contact details (name, email, phone).
- Service-related details you submit (project type, preferred timing, notes).
- Messages or attachments you upload via forms.
Information collected automatically
- Device and browser information (IP address, user-agent, device type).
- Usage data (pages visited, referring/exit pages, timestamps).
- Cookies and similar technologies (see “Cookies & Tracking” below).
Sensitive data
- We do not intentionally collect sensitive personal information via the Site (e.g., SSN, financial account numbers, health data). Please do not submit such information through our forms.
2) How We Use Your Information
We use your information to:
- Respond to inquiries, provide quotes, and schedule consultations.
- Send service-related communications (e.g., confirmations, reminders, updates).
- Improve our website’s functionality, performance, and user experience.
- Detect, prevent, and address technical issues or misuse of the Site.
- Comply with legal obligations and enforce our Terms & Conditions.
3) Where We Store Data (GoHighLevel)
We store Site form submissions in our CRM, GoHighLevel (also known as LeadConnector/HighLevel). GoHighLevel acts as our service provider/processor and handles data per our instructions to manage leads, communications, and follow-ups.
4) Selling or Sharing Personal Information
- We do not sell your personal information.
- We do not share your personal information for cross-context behavioral advertising as defined by applicable U.S. state privacy laws.
5) When We Disclose Information
We may disclose personal information to:
- Service providers who help us operate the Site and communications (e.g., hosting, CRM, email/SMS tools, analytics). They may only use your data to perform services for us.
- Authorities or parties when required by law, legal process, or to protect our rights, safety, or property.
- Successors in the event of a merger, acquisition, or similar transaction, subject to the same privacy commitments.
We do not permit third parties to use your personal information for their independent marketing purposes.
6) SMS, Email & Communication Preferences
If you provide your phone number or email, you consent to receive messages related to your inquiry (quotes, scheduling, reminders, updates). Message and data rates may apply.
- Opt out of texts: Reply STOP to any SMS.
- Opt out of emails: Use the unsubscribe link (if provided) or contact us directly.
We may still send you non-marketing, transactional messages about ongoing requests you initiated.
7) Cookies & Tracking
We use cookies and similar technologies to:
- Operate and secure the Site.
- Remember preferences and improve the user experience.
- Measure traffic and performance.
Your choices
- You can manage cookies through your browser settings.
- Blocking certain cookies may impact Site functionality.
Do Not Track
Your browser may send a “Do Not Track” (DNT) signal. At this time, our Site does not respond to DNT signals.
8) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9) Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the nature of the information and our legal or operational requirements.
10) Your Privacy Rights
Depending on your location, you may have rights such as:
- Access: Request a copy of personal information we hold about you.
- Correction: Request that we correct inaccurate personal information.
- Deletion: Ask us to delete personal information, subject to legal exceptions.
- Portability: Request certain information in a portable format (where applicable).
- Opt-out of marketing: Stop receiving promotional messages.
We do not sell or share personal information for targeted ads; therefore, “opt-out of sale/share” does not apply. We do not collect sensitive personal information via the Site; therefore, “limit use of sensitive information” does not apply.
How to exercise your rights
Email us at admin@exteriorstodayfl.com or call (727) 773-5842. We may need to verify your identity before fulfilling certain requests. Authorized agents may submit requests where allowed by law, subject to verification.
11) Children’s Privacy
The Site is not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will take appropriate steps to delete it.
12) Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Review the privacy policies of any third-party sites you visit.
13) International Users
Our services are intended for users in the United States. If you access the Site from outside the U.S., you understand that your information may be processed in the U.S. where privacy laws may differ from those in your jurisdiction.
14) Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date indicates the latest version. Your continued use of the Site after changes become effective means you accept the updated policy.
15) Contact Us
If you have questions or requests regarding this Privacy Policy or our website data practices, contact:
Exteriors Today
Email:
admin@exteriorstodayfl.com
Phone: (727) 773-5842